Data Transfer Pro (hereinafter referred to as the “Platform”) is an online platform accessible at https://datatransferpro.com, with its registered office located at Adalet Mahallesi, Şehit Fethi Sekin Caddesi, No: 1 Martı Tower, Floor: 13, Apartment No: 1304, BAYRAKLI/İZMİR. Users of the Platform (“User(s)”) have access to various file transfer services (“Service(s)”). Becoming a user of the Platform involves the collection of information. In this context, the protection of your personal data is a top priority for the Company. The following points outline what personal data is collected through the website https://datatransferpro.com, the purposes of collecting such data, how it is used, how you can change this information, and how you can contact us.

1. Legal Basis for the Processing of Personal Data

The processing and protection of personal data are regulated by the Law No. 6698 on the Protection of Personal Data, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and the Regulation on Commercial Communication and Commercial Electronic Messages. The Turkish Penal Code No. 5237 also contains provisions regarding penalties for the processing and confidentiality of personal data. As Eralp Yazılım, we need to process the personal data of our members and customers in order to fulfill our contractual obligations under Law No. 6502 and the Regulation on Distance Contracts, and to provide the best possible service.

2. Collected Information

To ensure full access to the Platform’s Services and features, Data Transfer Pro collects various types of information. By using the website, you explicitly acknowledge that this data will be collected, regardless of the country from which you access the Platform. Additionally, providing data to the Company is entirely voluntary on your part. In accordance with the Platform’s Terms of Use and this Privacy Policy, you may withdraw your consent at any time, with the understanding that such withdrawal will not have retroactive effect.

This data is collected at different times and through various methods:

• Use of the Platform: When you use the Platform, our servers automatically log information related to your activity (e.g., visited pages, entered data). The Company also acts as a data processor for personal data included in files processed under the Terms of Use.

• Account Creation: When creating an account, we may collect: name, surname, email address, password, company (optional), postal address, postal code, city, country.

• File Transfers: During file transfers: sender’s name (optional), recipient email(s), subject (optional), message (optional), IP address (optional). When adding collaborators to a workspace, their email address is collected. We may also log referral and exit URLs.

Collected data is used to enable the use of various Platform Services. By accessing these services, you voluntarily and explicitly consent to the processing of your data under the Platform’s Terms of Use and this Privacy Policy. As the protection of your data is essential, the Company undertakes not to sell, rent, or disclose your personal data or processed files under any circumstances not described in this Policy or the Terms of Use.

3. Methods of Processing Personal Data

Eralp Software places great importance on the security of your personal information and uses the most advanced technology to ensure it. All necessary physical, electronic, and managerial precautions are taken. All information is stored on secure servers. Like many websites, our Platform uses cookies—small data files stored on your hard drive—to identify you as a user and collect usage statistics (e.g., Google Analytics). You can disable cookies in your browser settings; however, this may prevent some Platform features from functioning properly.

4. Retention of Collected Information

Unless stated otherwise in the Terms of Use, personal data is stored on our servers for up to one year in connection with the use of the Services. To ensure the proper functioning of the Platform’s features, users are encouraged to regularly update their profile information and correct or delete any incorrect entries.

5. Purpose of Processing Personal Data

We may request personal data such as your name, surname, email address, phone number, billing and delivery addresses to provide better service when you register, purchase or cancel a package, or sign up for our newsletters. In addition, non-personal statistical data such as visit frequency and page access times may be collected to analyze and understand user behavior. Personal data collected on the site is used to communicate with customers, ensure satisfaction, inform them about campaigns, provide services, and complete transactions. Data Transfer Pro may also use this information to improve its services, facilitate usage, and send product or service updates. Promotional emails may include tracking technologies to measure engagement. Every such email will include an unsubscribe link.

6. Data Sharing and Transfer

Eralp Software may share collected personal data with partner organizations, domestic/foreign data storage providers, banks, TURK Elektronik Para A.Ş., marketing agencies, survey companies, and third-party service providers for operational, legal, and customer service purposes. Without explicit consent, data processing is allowed only in legally permitted cases under Law No. 6698. Payment information (such as credit card details) is securely stored by Lidio, not by Data Transfer Pro. These are used for recurring payments during subscription renewals and are not shared with or stored by us. Users give explicit consent to this during subscription.

7. Your Rights Regarding Your Personal Data

In accordance with Law No. 6698, you have the right to:

a) Learn whether personal data is being processed,
b) Request information if it has been processed,
c) Learn the purpose and whether it is used accordingly,
d) Know the third parties to whom it is transferred domestically or abroad,
e) Request correction of incomplete/incorrect data,
f) Request deletion/destruction of data under legal conditions,
g) Request notification of corrections/deletions to third parties,
h) Object to decisions based on automated processing,
i) Request compensation for damages from unlawful processing.

8. Duration of Data Processing

Your personal data will be processed for the maximum period required by applicable laws or until the purpose for which it was collected is no longer valid.

9. Updating Your Personal Data and Right to Apply

Eralp Yazılım is obliged to keep your data accurate and up to date under the Law. Please inform us via the contact section on https://datatransferpro.com in case of any changes. You may also exercise your rights listed above by contacting us through the same means. We undertake to update this text in line with legal changes regarding data protection.

Complaints related to personal data processing will be answered and resolved within 30 days. In cases where this process incurs costs, Eralp Yazılım may charge a fee based on the tariff determined by the Personal Data Protection Board.

Requests regarding personal data may be submitted to https://datatransferpro.com with identity-verifying documents through the following channels:

(i) In person or via notary to the postal address:
Adalet Mahallesi, Şehit Fethi Sekin Caddesi, No: 1 Martı Tower, Floor: 13, Apartment No: 1304, BAYRAKLI/İZMİR

(ii) Via email sent from your previously registered address:
info@datatransferpro.com